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Consumer rights

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While visitors are in Australia, they are covered by Australia's consumer protection laws which require all businesses to treat consumers fairly.

The Australian Government provides information on consumer rights to ensure that consumers are aware of their rights when purchasing products or services during their visit to Australia.

Travellers who believe they have been treated unfairly by a business while in Australia can lodge a complaint with the Department of Commerce agency in Australia.

For more information on consumer rights visit the Department of Commerce website.

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